Can I get the exact same rental car as shown at the time of booking?

Any vehicle shown on the VIP Cars is for guidance purposes only and can be substituted for a similar model within the same car category, at the time of the rental pick-up.

The "or similar" tag along with the car model on the website indicates that the customer will get the online displayed car model or a model with similar specifications.

There is an assurance of getting the car you had booked if, and only if, the car is displayed with the "Guaranteed Model" tag.

If you have any specific preference or are unable to find your preferred car rental, you can contact 
our 24/7 customer support with your rental itinerary.

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